Problem-solving for an organisation can be more challenging because of the number of people involved, but all companies will face a problem or two eventually. These can serve as a chance for the enterprise to grow and improve.
If your company is facing challenges, remember that the best way to find the solution is to understand its root cause. By defining the problem clearly, the problem might be easier to solve.
One of the most critical problems every company faces is cybersecurity. Since almost everyone relies on the internet for communication and work, many criminals have seen it as an opportunity. Whether you are facing the same problem right now or are hoping to prevent it from happening, here are some facts that you should know:
Mistakes That Employees Make: A Breakdown
Human error could lead to many issues, and it is one of the leading causes of cybersecurity issues. Here are some statistics from a report on this subject:
- One-fourth of the employees examined in various studies would fall to phishing emails.
- In terms of demographics, most victims are in the age of 30s to 40s, with employees aged 50 as next on the list. Men also fall into the trap more than women do.
The Common Errors
There are two top errors that humans commit in an office setting that eventually lead to severe consequences:
- Clicking on the wrong link
- Sending crucial emails to the wrong person
Any of these errors could lead to the victim giving away vital information to unknown parties.
Falling to the Scam
To understand why it happens, here are the top reasons employees decide to click on malicious links:
- They are distracted. They are either doing other things or thinking of other concerns when they interact with the phishing email.
- The email did not seem suspicious at all.
- The email disguised itself as a message from an important person or brand, making them believe it was genuine.
Reasons for Forwarding to the Wrong Email
When cybercriminals pose as important collaborators, employees may end up replying or forwarding emails to the wrong recipient. A few of the reasons this can happen are:
- People are too tired that they are not sure of what they are doing.
- The person is distracted by other things besides work.
- Security has become more vulnerable because of the remote work setup.
The same report acknowledged that employees experiencing a significant level of stress can become more vulnerable than others. They become more prone to cybersecurity risks because of anxiety, fear, and more. Other factors that contribute to this are fatigue, distraction, and trying to speed up work.
There could be many reasons for this stress. For some, it could be lifestyle changes from the pandemic. Others relate it to the extended working hours or the invisible boundary between work and personal time. Many name burnout as the primary contributor.
By looking at these facts, you might realise that the work setup and the work environment play a role in ensuring that your employees commit fewer mistakes. Unfortunately, that vulnerability is precisely what online scammers can exploit. You have to work on addressing the root causes of the problem to prevent such issues.
For example, training and education about phishing and other online scams could empower all employees. Giving them breaks and enforcing proper work boundaries could improve their focus and performance.
In business, prevention is better than cure. Having a solid security system right from the start can block these threats. However, it also is a two-way process. Employees also need to do their part and keep such vulnerabilities in mind. Since online threats are prevalent nowadays, it is crucial to invest in solutions.
If you need a reliable brand protection provider to protect your company from phishing and similar threats, you can contact us at CelebProtect. We are a leader in the anti-phishing and online protection industry. We can protect your brand against malware, unauthorised mobile apps, and so on. Get in touch with us today to learn more!